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Basic emergency health care refers to the provision of medical care in a specially designated area of the hospital, with the necessary personnel and equipment to quickly provide health care to patients with emergency medical problems.

● Emergency services are provided 24/7 with a professional medical team in our hospital. In case of emergencies, necessary interventions are made by our specialist doctors and health team based on the patient's condition.

● In the emergency department of our hospital, all the equipment and materials necessary for life support to patients in emergencies are available. As a cardiology center, operations such as angiography, etc. are performed 24/7 in our hospital. In line with emergency diagnoses and examinations, 24/7 magnetic resonance (MR), computed tomography (CT) and ultrasonography (US) services are provided.

● It is a priority to reduce the time spent in the emergency department in order to improve the patient's access to treatment and improve the quality of care. In our hospital, there is a categorization prepared in accordance with international health standards to shorten this period. Depending on the illness and the condition of the patient, waiting period and emergency situations are determined one by one. At the same time, waiting periods and emergency interventions are organized depending on the categorization according to the physical examinations performed by both the support health team and the specialists in the field.

Red Area: Patients who are taken to the red area are critical. All cases requiring emergency intervention such as traumas, severe allergic reactions, high fever, risk of heart attack, blood loss, severe headache, unconsciousness, etc. are treated initially in this area.

Yellow Area: Cases with a risk of permanent damage such as moderate trauma, accidents, vaginal bleeding are taken to the yellow area.

Green Area: Cases that are mildly severe and will not cause permanent damage or damage if they wait, are taken to the green area.

The first two levels of the emergency department triage plan available in our hospital are red, and level 4 is categorized as yellow, level 5 as green.

1. Resuscitation Level: In cases such as cardiopulmonary arrest, major trauma, shock tables, unconsciousness and seizures, these are classed as resuscitation and in the red area of the emergency department where immediate intervention is carried out .

2. Very Urgent Level: Immediate intervention in cases such as head trauma, severe trauma, change in consciousness level, chemical contact to the eye, severe allergic reaction, chest pain, abdominal pain, back pain, black defecation, major neurological deficit. Common or severe respiratory distress, vaginal bleeding, vomiting and/or diarrhea (dehydration), signs of severe infection, fever, excessive agitation (psychotic), hypoglycemia, headache, severe CVA, severe pain in the back or eye and sexual assault have a waiting time of up to 5 minutes.

3. Urgent Level: In cases such as head trauma (conscious), moderate trauma, vomiting and/or diarrhea (dehydration suspected), dialysis requirement, signs of infection, mild, moderate respiratory distress, there is a waiting time of up to 3 minutes. There is a maximum waiting time of 10 minutes in cases such as chest pain, black stool, vaginal bleeding, seizure (previous), severe pain as a result of minor injuries, moderate headache, CVA and back pain.

4. Can Wait Level: In cases such as head trauma (awake, no vomiting), minor trauma, abdominal pain, ear pain, chest pain (there is minor trauma, breathing is comfortable), vomiting and/or diarrhea, there is a waiting time of up to 5 minutes. There is a maximum waiting time of 15 minutes in cases such as suites, depressive, minor allergic reaction, foreign body in the cornea, chronic back pain, complaints due to upper respiratory tract infection, mild headaches (no sudden, migraine diagnosis).

5. Not Urgent Level: Minor trauma may not be acute. There is a maximum waiting time of 10 minutes in cases such as sore throat (no respiratory problems), diarrhea (no dehydration and consciousness disorders). In cases such as vomiting (no dehydration and consciousness disorders), no chronic abdominal pain, psychiatric complaints, there is a maximum waiting time of 20 minutes.

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